Privacy Policy
Last updated: March 2026 · Effective immediately
This Privacy Policy describes how Raceform ("we", "us", or "our"), a product developed and owned by Paivio Media (CVR: [INSERT CVR]), collects, uses, and protects your personal data when you use the Raceform mobile application and website at raceform.app.
1. Who We Are
Raceform is developed by Paivio Media, a Danish company registered in Copenhagen, Denmark. Contact us at [email protected].
2. Data We Collect
- Account data: Name, email address, and encrypted password.
- Athletic profile: Sport type, experience level, training frequency, and race schedule.
- Wearable health data: With your explicit consent, we access Training Readiness score, HRV, sleep data, stress score, and activity data from your connected device (Garmin, Polar, Suunto, Apple Health, etc.). Used solely to generate personalised training recommendations.
- Usage data: Anonymous analytics to improve the product.
3. How We Use Your Data
- To provide personalised AI coaching based on your wearable health data
- To generate your daily training plan and race countdown
- To send product updates (with your consent)
- To improve Raceform's AI coaching engine
4. Wearable Device Integration
Raceform integrates with wearable platforms including Garmin Connect, Polar, Suunto, and Apple Health. When you connect your device, you explicitly authorise Raceform to read specific health and fitness data. You can revoke access at any time through your device's account settings or within the Raceform app. We do not store raw health data beyond what is necessary to generate your daily coaching recommendation.
5. AI Processing
Your health data is processed by AI to generate coaching recommendations. Data sent to our AI engine is pseudonymised — we do not send your name or email. Our AI provider's privacy policy applies to this processing.
6. Data Storage & Security
Your data is stored on secure servers within the European Union. We use TLS encryption in transit and encryption at rest. Passwords are hashed using bcrypt and never stored in plain text.
7. Your Rights (GDPR)
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate data
- Right to erasure: Request deletion of your account and data
- Right to data portability: Receive your data in machine-readable format
- Right to object: Object to certain types of processing
- Right to withdraw consent: Withdraw wearable data access at any time
To exercise these rights: [email protected]
8. Data Retention
Account data is retained as long as your account is active. Wearable health data is retained for a maximum of 90 days. You may request deletion at any time.
9. Third-Party Services
- Wearable APIs (Garmin Connect, Polar, Suunto, Apple Health): Health and fitness data integration
- AI Coaching Engine: Personalised training recommendations
10. Cookies
The Raceform website uses only essential cookies required for security and session management. No tracking or advertising cookies.
11. Children
Raceform is not intended for users under the age of 16. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
13. Contact
Raceform / Paivio Media
Copenhagen, Denmark
Email: [email protected]
Website: raceform.app